Coaching A/E/C professionals
in people-centered leadership
with stellar results.

Project Coaching Rooted in Healthcare

Why It Matters to the Bottom Line

Health Well Done (HWD) has roots in healthcare, born out of affinity for the industry and the idea that we are the “builders” and our industry is responsible to care for everyone’s health. We build cities, infrastructure, offices, and homes to name a few. That is why HWD’s principles are valuable for the AEC industry.

Buildings and spaces are built by people, not processes, and soft skills get overlooked. Too many project leaders are solely interested in process and don’t value what soft skills bring to the table.

In reality, people-centered leadership accomplishes more because it focuses on the employee, team, and people experience. Everything built is done so that it is simple for people to connect with and use.

Retain Talent & Innovate

Our new world is counting on us to create people-centered leadership so we can retain the best talent to innovate.

People-centered leadership …

Increases motivation
Attracts and retains employees
Improves employee experience ranking
Increase assets
Technology advances quickly
And it allows us to embrace changes and better adapt to the new normal post COVID.

“It’s far easier to talk about collaboration and how to do things in a collaborative manner with people who are yearning to learn something. When people are already established in their careers, they can become set in their silos of how their own piece of the world should work. When this happens, their interest in collaborating decreases dramatically as the distance from their education increases. But not if you can catch professionals while they’re young…” ~ Richard Thomas

Three Guiding Principles to Forward the A/E/C Industry

These are the three principles that guide all Health Well Done approaches and techniques.

Healthy People

Healthcare doesn’t exist without a patient … and all the people that plan, design, and construct the spaces in which that patient is treated. This guiding principle values every department as a contributor to the quest to continually improve patient outcomes affordably and with ease.

Creating healthy patients starts by viewing the patient as a whole person and making the creation of relationships a priority. It’s imperative to take into account the patient’s family and friends who share in the patient’s healthcare experience. We must recognize that human interaction is a key part of the healing process.

The bottom line is, in order to maximize the effectiveness and efficiency of the care provided, the healthcare and construction industries must create spaces that are people centric. This supports the goal of providing care that impresses the patient so that they feel heard, supported, cared for, and nurtured. This level of care provides strong referrals, essential for long-term growth in a highly competitive market. Also, a healthy, people-centered environment will help draw and retain strong talent.

Healthy Team

Successful project teams are built with representatives from finance, architecture, engineering, IT, construction, furniture, equipment, building services, doctors, nurses, and other hospital staff. When you bring all these various department heads together, egos collide, schedules are challenging, and communication can often become ineffective.

Health Well Done recognizes the importance and need for a Healthy Team lead by a Project Manager who is an effective leader cultivating a culture of trust which allows each team member to feel vested in the outcome. The result is a group that functions with common intention and can collaborate effectively. Health Well Done helps ensure that your project is brought to completion in a way that meets goals and produces a final product that actually works for those who receive care and work in it.

Healthy Project

The ultimate goal is to have your project on task, on time, and on budget. Through the efforts of the Healthy Team, the Healthy Project principle focuses on the nuts and bolts of the project itself. This includes budget, scope of work, the formal project management process (including construction schedule and disruptions to normal operations), the healing component for patients, sustainability, and Leadership in Energy and Environmental Design (LEED) certification.

A Healthy Project uses a people-centric viewpoint when it comes to planning, designing, and prioritizing. People-centric design and project management — statistically proven to provide better care, improve morale, and increase money savings — also integrates all healing modalities (both Eastern and Western), prioritizes environmental sustainability, and generates a high ROI.

HWD Programs

Efficient, transformative, and interactive, these workshops are a great place to start learning and implementing best practices to unite project stakeholders and ensure your project is on time, on budget, and completed with ease. Learn more >>

Healthy Project Coaching

The secret to a well-done project is having an effective leader from the project’s start to its finish. The disciplined Health Well Done approach creates a holistic process by harnesses the guiding principles to unify all phases of the project. Learn more >>