On March 23, 2015, Cathy Dolan-Schweitzer was quoted in Healthcare Design Magazine:
[The healthcare design] institutional culture that relies so heavily on research and proven methods was among the most commonly reported reasons why our industry can be (sometimes maddeningly) cautious, according to the Healthcare Design Innovation Survey. “Innovation cannot always have evidence to back it up. Sometimes you just need to take a chance and try something new,” said respondent Cathy Dolan-Schweitzer, president of consulting firm Health Well Done (New York).
You can read the entire article at http://www.healthcaredesignmagazine.com/article/healthcare-design-innovation-requires-leap-faith.